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King Cross Surgery is open for your healthcare needs
We offer choice in how and when you can access our services. This could be in person, by phone or online via PATCHS which can be accessed via the NHS APP.
By working together, our team of skilled healthcare professionals will get you the help you need, when and how you need it.
Working together with local surgeries as a Primary Care Network we offer same day and pre-bookable appointments Monday – Friday 8am – 8pm and Saturdays 9am-5pm at a surgery near you.
Appointments are available with people working in a number of different roles alongside GPs that can help with your needs. They’re skilled healthcare professionals who can assess, diagnose, treat, prescribe, and refer.
Alternatively, visit the local pharmacy for clinical advice on minor health concerns.
Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer – the practice team will assess what is most appropriate for you. If you have a preference about how to access care you can discuss it with the practice.
Please do not walk into surgery expecting to be seen immediately.
Make sure we have your correct mobile telephone number on our system. Once you let us know that you’re happy for us to contact you this way, we text appointment confirmations and reminders. You can even text us back to cancel your appointment if it’s no longer needed.
Patients are responsible for keeping their appointments. If you cannot keep any booked appointments, please ring, text or go online to cancel, giving as much notice as possible. We may remove repeated non-attenders from our list of registered patients.
Chaperone
If you need to be chaperoned during your appointment, please let the Service Advisor know at the time of booking your appointment. For more information on Chaperones, please go to Practice Policies.
Urgent Medical Problems
When you ring you will be asked the reason for your call and for details of your symptoms. We have a number of highly skilled clinicians available, including Advance Practitioners, Physios, Mental Health Practitioners and podiatrists, with appointments available on the day for urgent medical problems and within two weeks for none urgent problems. If appropriate you may be referred to the pharmacy for an on the day consultation with the pharmacist. It is helpful to tell the Service Advisor about your problem when you need urgent medical attention so you can be given the most appropriate help.
Emergencies
When urgent medical advice is needed, ring 01422 230730 giving a clear description of the problem to the Service Adviser so that she can contact the duty doctor. If you think any delay may be dangerous, ring 999 for an ambulance, or if it is less urgent than 999, dial 111 to speak to NHS 111 the current urgent care line.
Evening, weekend & Bank Holiday Appointments
We are able to offer appointments from 6.30pm to 8pm Monday to Friday at Spring Hall Medical Practice (173 Spring Hall Ln, Halifax HX1 4JG) as well as early morning appointments at Rosegarth Surgery and weekend appointments at The Boulevard. Appointments are also available on Bank Holidays. Speak to one of our Service Advisors for more details.
If you have booked one of these appointments and no longer need it, please contact us during our opening hours to cancel it or alternatively call 01422 893022 from 6.30pm to 8pm Monday to Friday only.